ちょこっと英文ダイアリー 20061208

nopooh http://nobpooh.blog77.fc2.com/ World Wide Weblog JAPAN
ちょこっと英文ダイアリーＴＯＥＩＣ９００点でようやく英語見習い。英文日記と英語学習について国際ビジネス従事者の立場から書いています。

Request to a Hotel Manager

2006-12-08 Fri 08:00

I have reserved a room for 6 people on New Year's Eve. Actually I needed a room for 7 people, but I could only choose 6 people maximum on the web site of a travel agency, JTB. I called the hotel at night in order to ask for the change of the number of the people. But the front staff insisted that I should ask JTB for the change because I had made the reservation through JTB. I understood what he said. The next day, I called JTB, but the JTB person declined my request saying JTB had agreement with the hotel. He said that JTB could only sell a package plan, which did not include the stay for 7 people, but up to 6 people. I was at a loss. What was I going to do?

The kind JTB person explained a tip to me. In general, at night there is no manager of reservation desk at a hotel, so he suggested that I should call the hotel after 10:30 a.m. again. And then I called the hotel and asked the same request. The person in charge first declined my request, but I asked again. She seemed to ask someone, probably her boss, manager, and then she offered me a special extra price for one additional person's stay. It was very cheap.